At phdreamlive, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information under Philippine law.
These cards highlight the most important aspects of the phdreamlive Privacy Policy. They are a summary only — the full legal text in the sections below governs in all cases.
phdreamlive collects only the personal data necessary to operate your account, verify your identity, process transactions, and comply with Philippine regulatory requirements. We do not collect data beyond what is needed for these purposes.
All data transmitted between your device and phdreamlive is protected by 256-bit SSL encryption. Your personal and financial information is stored on secured servers with strict access controls, and is never transmitted in plain text.
phdreamlive does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is shared only with service providers who help us operate the Platform, and only under strict data processing agreements.
phdreamlive processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
As a phdreamlive player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent where processing is based on consent, subject to legal and regulatory obligations.
phdreamlive uses cookies and similar technologies to keep your session active, remember your preferences, and analyse Platform performance. You can manage your cookie preferences through your browser settings at any time without affecting your ability to use the Platform.
phdreamlive ("phdreamlive," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the phdreamlive platform at phdreamlive.org ("the Platform"). This Privacy Policy ("Policy") describes how phdreamlive collects, uses, stores, shares, and protects your personal data when you access or use the Platform, and explains the rights available to you under applicable Philippine data privacy law.
This Policy applies to all personal data collected through the Platform, including data provided during registration, account management, financial transactions, customer support interactions, and your general use of phdreamlive's services. It should be read together with our Terms & Conditions and Responsible Gaming policy.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, phdreamlive acts as the data controller in respect of all personal data collected through the Platform. As data controller, phdreamlive determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
phdreamlive has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. If you have any questions or concerns about how your personal data is handled, you may contact the DPO using the contact details provided in Section 14 of this Policy.
phdreamlive collects personal data from you in several ways: directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include the following:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration form, account settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Cashier / payment processing |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically via Platform logs |
| Usage Data | Games played, bet amounts, session duration, pages visited, feature interactions | Automatically via Platform analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Account settings, consent forms |
phdreamlive does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by Philippine regulatory authorities.
phdreamlive uses the personal data we collect for the following purposes:
phdreamlive processes your personal data on one or more of the following legal bases, as applicable under the Data Privacy Act of 2012:
phdreamlive does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Some of phdreamlive's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, phdreamlive will implement appropriate safeguards to protect your data, such as contractual clauses approved by the National Privacy Commission or equivalent mechanisms.
By using the phdreamlive Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines for the purposes described in this Policy. phdreamlive will always ensure that such transfers are carried out in compliance with the Data Privacy Act of 2012 and its implementing rules.
phdreamlive retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, phdreamlive will securely delete or anonymise it.
phdreamlive uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain your session, remember your preferences, and analyse how the Platform is used. The types of cookies we use include:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
phdreamlive takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:
While phdreamlive takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying phdreamlive immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by phdreamlive:
To exercise any of these rights, please contact phdreamlive's Data Protection Officer using the contact details in Section 14. phdreamlive will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.
The phdreamlive Platform is strictly intended for adults aged 21 years and above. phdreamlive does not knowingly collect personal data from individuals under the age of 21. If phdreamlive becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted (subject to any mandatory legal retention obligations), and any deposits will be returned at phdreamlive's discretion after deducting applicable processing fees.
If you are a parent or guardian and believe that your child has registered on phdreamlive, please contact us immediately using the details in Section 14 so that we can take prompt action.
phdreamlive reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phdreamlive will notify registered players via their registered email address and by displaying a prominent notice on the Platform. The date of the most recent revision is shown at the top of this page.
Your continued use of the phdreamlive Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how phdreamlive protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way phdreamlive handles your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking agents who can assist you in both English and Filipino.
You may reach us through the live chat feature available on the Platform, or by email at the address below. Please include your registered username and a clear description of your query or request so we can assist you as efficiently as possible.
Now that you know how phdreamlive protects your privacy, you can play with confidence. Sign in to your account and enjoy hundreds of games — all backed by industry-leading security and full compliance with Philippine data privacy law.